Learn ReadyRoster in a few minutes
Short, silent clips that show exactly how ReadyRoster works. Owners and coordinators, start at the top. Support workers, tap For support workers.
For owners
Your first day
Set up in about a minute.
- Sign up and name your organisation.
- Add one participant and one support worker.
- Schedule their first shift.
- Open your dashboard.
Add a participant
Only a name is needed to start.
- Go to Participants and select Add Participant.
- Enter their name, plus their NDIS number and address if you have them.
- Add plan dates and budget. Use About Me for anything workers should know on shift.
- Save. Open their record any time for goals, budget and service agreements.
Add staff and send their invite
Unlimited staff on every plan.
- Go to Staff and select Add Staff Member.
- Enter their details and each check with its expiry date. ReadyRoster reminds you before any of them lapse.
- Add their email, choose their role and keep Send invite ticked.
- They get an email to set a password and open the app.
Create and assign a shift
Set regular visits up once.
- Go to Roster and select Create Shift.
- Choose the date and time, the support worker and the participant.
- Set it to repeat weekly or fortnightly if it's a regular visit.
- Save. The worker gets the shift details by email straight away.
Review notes and incidents
Everything your team sends back.
- Open Notes to see every progress note as it's submitted.
- Select Amend to correct a note. The original stays in the note history.
- Open an incident from Incidents and select Change status.
- Add resolution notes. Every change is saved on the incident timeline.
Approve timesheets
Approved shifts are ready to invoice.
- Open Timesheets to see the week.
- Check scheduled and actual hours, the note and any travel.
- Tap the tick to approve, or select several and approve them together.
- Once approved, travel is locked and the shift can be invoiced.
Export an audit pack
Your records in one file.
- Go to Settings, then Compliance.
- Choose the start and end dates.
- Select Export Audit Pack.
- You get one ZIP file with notes and amendments, incidents, staff credentials, shifts, clock-ins and billing.
For support workers
Welcome to the app
Your next shift is the first thing you see.
- Open your invite email and set your password.
- Add ReadyRoster to your home screen when your phone offers it.
- Your next shift appears at the top of the Shifts tab.
Find your shifts
Your week at a glance.
- Open the Shifts tab.
- Tap a day in the week strip.
- Tap a shift for the address, goals and a short About section for the participant.
Clock in and out
Your hours go straight to your timesheet.
- Open your shift when you arrive and tap Clock In.
- Allow location if asked. If it can't be found, you can still clock in without GPS.
- When you finish, tap Clock Out.
Log travel
Kilometres between clients.
- On your shift, find Travel to the next client.
- Enter the kilometres and an optional note.
- Tap Save travel. It shows on your timesheet and in the payroll export.
Write a progress note
Usually less than a minute.
- Your note opens after you clock out, or tap Write Note on the shift.
- Describe what happened and tick any goals you worked on.
- Tap Submit Note. You can still fix it later if you need to.
Report an incident
Your coordinator is notified straight away.
- Tap Report Incident on the shift or in the menu.
- Choose the participant, when it happened and how serious it was.
- Describe what happened and add photos if they help.
- Submit. You get a reference number, and serious incidents alert your coordinator immediately.
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